Simplifying Buyer Inquiries & Pricing
Industry: Textile Trading & Fabric Supply
Challenge: Buyers and vendors were stuck doing the same repetitive tasks—buyers sending vague requirements, vendors chasing quotes and tracking inquiries manually.
Solution:
Walrus Companion stepped in to automate and simplify:
- Reports on demand: vendors ask “How many inquiries today?” or “Orders from Ahmedabad” to see a snapshot of activity.
- Buyers sent inquiries via shorthand (e.g. “40s Poplin 10000mtrs”) rather than calls or messy spreadsheets.
- Vendors received those inquiries automatically, then used simple replies to send quotes (e.g. “Quote 60 per mt for Order”).
- Real-time price checks (Instaquotes & Instaprices) made the pricing side transparent.
“With the Companion, I don’t wait around anymore — I just reply with a quote and it reaches the buyer. It’s made my job simpler.”
Smart Agent for Real Estate
Industry: Real Estate
Challenge: Standard Chatbots – at their best – generate leads with missing details. Multiple calls with the agents or executives just to get basic questions answered
Solution:
Walrus Companion stepped in to automate and simplify:
- Conveniently browse through a Builder’s Project Listings
- Buyers ask “3bhk Marol mai, budget 30L” or “कोथरुड ला प्रॉपर्टी डाखवा” – companion will understand exactly wheat the user meant
- List Amenities, Showcase your property listings in Pictures, Videos and instantly answer queries concerning them
- From a hi to a scheduled site visit within a minute – no need of a dozen missed phone calls
“The Conversions we are getting from our WhatsApp are now far more than what Boards that cost thousands give”
A Conversational Catalogue
Industry: Retail / E-Commerce
Challenge: Digital channels lack the intuition, empathy and conversational capabilities that the champions of Traditional Channel revere
Solution:
A Conversational Catalogue – Just like your trusty neighbourhood salesman!
- “Kya hai?” or “What’s in the Store” or “wAt hAve yoU GoAt?” – no matter the message, companion will accurately catch the intent and share a catalogue.
- Decide the endpoint for a Product in your Catalogue – be it an Inquiry, a COD Order, an Online Paid order or an Instant Digital Purchase
- Buyers can track their orders, queries, complaints and requests
- Already got a Shopify / WooCommerce Cart? Our Companion will fit in effortlessly
